How do I change my password?

This article provides clear and comprehensive information on how to change your password on Skokka. If you need to update your password or cannot access your account, here you will find all the steps to follow in a simple and secure way.

How do I change my password on Skokka?

If you want to change the password of your account, you can do it directly from your personal area. Follow these steps:

1. Log in to your account dashboard.
2. Go to the "Settings" section.
3. Click on "Change password".

4. You will receive an email with a 6-digit code: enter it in the appropriate fields. Please note: the new password cannot be the same as the one used previously.

5. After entering the code, click on "Verify code".

6. At this point, you will be able to change your password.

7. After resetting your password, you will need to log in again using your new credentials.

Important: you have a maximum of 5 attempts to enter the code correctly. If the fifth attempt also fails, you will need to request a new code, which will be sent via email and will be different from the previous one

Changing your password regularly helps keep your account secure.

How do I reset my password if I forgot it?

If you have forgotten your account password, you can easily reset it. Follow these steps:

1. Go to the Skokka site and click on the user icon at the top right.
2. On the login page, click on the "Forgot password" link.
3. Enter the email address you used to register and click "Reset password".

4. You will receive an email with a 6-digit code: enter it in the appropriate fields.

5. After entering the code, click on "Verify code".

6. At this point, you will be able to set your new password.

This procedure allows you to quickly regain access to your account.

How to create a secure password?

To protect your Skokka account, it is important to choose a secure password. Make sure the password:

• Is at least 8 characters long
• Contains uppercase and lowercase letters
• Includes at least one number
• Contains at least one special character (e.g. !, ?, %, #)
• Does not use simple sequences (such as 12345 or abcde)
• Has not been used on other websites

A secure password reduces the risk of unauthorized access and protects your data.