How to Verify Your Age on Skokka
Learn how to complete the mandatory age verification process to activate your account and publish ads on Skokka.
- Age verification is mandatory to publish ads.
- The process is completed through Incode, a secure identity verification platform.
- You will need a valid government-issued photo ID.
- Verification is completed on your mobile phone. If you access Skokka from a computer, a QR code will appear on the screen, allowing you to continue the process on your phone.
- You will receive the verification result within up to 48 hours.
Why Age Verification Is Mandatory
To publish ads on Skokka, you must verify your age. This step helps ensure a safe and trustworthy environment while complying with the regulations in every country where the platform operates.
What Is Incode?
Age verification on Skokka is carried out through Incode, an international identity verification platform. Incode verifies your identity quickly, securely, and free of charge using end-to-end encryption. Your personal data is not shared or sold to third parties without your authorization.
Accepted Documents
To verify your age on Skokka, Incode accepts the following government-issued photo IDs:
- Passport
- National Identity Card (ID)
- Driver's License
Your document must be valid, in good condition, and all information must be clearly legible. Damaged, expired, or partially obscured documents may be rejected.
How to Verify Your Age: Step by Step
Age verification on Skokka is completed using your mobile phone. If you access the platform from a computer, a QR code will be displayed on the screen. Simply scan it with your phone to continue the verification process.
- Log in to your Skokka account using your email address and password.
- Start the verification by clicking the message displayed on the screen or by accessing your private account area.
- Click Start Now.
- If you are using a computer, scan the QR code displayed on the screen to continue the verification on your mobile phone.
- On your phone, tap Start and scan both the front and back of your identification document. Make sure to allow camera access when prompted.
- Tap Continue and scan your face. Stand in a well-lit area and position your face inside the oval frame.
- Tap Continue and follow the on-screen instructions to complete the profile verification process.
- Your verification will be completed within up to 48 hours. You can check the status of your verification at any time from your private account area.
Common Issues
❯ My document was rejected → Make sure your document is valid, all information is clearly readable, and there are no reflections, glare, or cropped areas in the photo.
❯ The camera won't open on my phone → Make sure your browser or app has permission to access your camera in your phone's settings.
❯ Face scanning isn't working → Ensure you are in a well-lit environment and position your face directly in front of the camera without glasses or anything covering your face.
❯ It's been more than 48 hours and I haven't received my result → Contact the Skokka support team to check the status of your verification request.
❯ The QR code doesn't work or the page won't load → Refresh the page and try again. If the problem persists, try using a different browser.