In this article, you will find all the necessary information to get assistance with Skokka and receive a quick and effective response.
How can I quickly find the answer to my questions?
To quickly resolve the most common issues you might encounter on the site, consult our Help Center. Here you will find solutions to the most frequent doubts, often without having to contact our support directly.
What are the customer support opening hours?
Our customer support is available via e-mail. The service is active every day from Monday to Friday from 9:00 to 17:00.
How can I contact customer service by e-mail?
If you do not find the answer in the Help Center, you can contact our customer service at the e-mail support.uk@skokka.com
When you contact us, clearly describe your problem and, if possible, include useful information such as the ad ID, the e-mail associated with the account, or any screenshots.
Who should I contact if I fear someone has unlawfully used my data?
If you suspect that someone has misused your personal data (for example, e-mail address or phone number), contact our team directly at the e-mail privacy.uk@skokka.com
Who should I contact to report a scam?
If you think you have been a victim of a scam or are being blackmailed, contact our team directly by filling out the form available at this link. This way we can verify the situation and intervene as soon as possible.
We are here to help you!