Learn how to complete a credit card payment on Skokka to purchase credits or products quickly and securely.
How to pay by credit card
To complete a credit card payment on Skokka, follow these steps:
- Select the product or credit package you want to purchase and click "Pay now".
- In the "How do you prefer to pay?" section, select "Card".
- Accept the terms and conditions, then click "Pay now" again to proceed.
- Review all the details you entered and confirm the transaction to complete the payment.
Tips to avoid payment issues
To make sure your credit card payment on Skokka goes through without problems, keep the following in mind:
- Activate 3D Secure: some transactions require additional authentication through the 3D Secure system. Check with your bank whether this is enabled on your card.
- Double-check your card details: make sure all the information you entered is correct and complete.
- Check your available limit: ensure your card has enough funds to cover the purchase.
Common issues
❯ Payment declined after entering card details → Check that the card number, expiry date, and CVV are correct. If the issue persists, contact your bank to confirm the card is active and 3D Secure is enabled.
❯ 3D Secure authentication not working → Make sure your bank has 3D Secure activated on your card. You may need to call them directly to enable it.
❯ Transaction fails repeatedly → Try a different browser or clear your cache. If the problem continues, contact the Skokka support team for assistance.