Learn how to spot scammers posing as Skokka representatives and what to do if you're targeted.
- Scammers contact advertisers via WhatsApp claiming to be Skokka staff
- Skokka never asks for external payments or offers paid reviews or upgrades
- Real operators always share your user code from your dashboard
- Gather evidence, report the incident, and block the scammer's number
What Does This Scam Look Like?
A scammer impersonating a Skokka representative may contact you through WhatsApp or other unofficial channels to steal money or personal information. During the conversation, this fake operator may try one of these tactics:
- Claim your ad's views have dropped and offer a "satisfaction survey" that ends with a request for payment to boost visibility or secure a positive review.
- Offer to sell you credits at a lower price than what's available directly on the platform.
- Propose "VIP" or "Top" services, but only after you pay outside the platform.
- Falsely claim your ad received negative reports and demand money to prevent it from being blocked.
How to Confirm It's a Scam
If someone contacts you claiming to represent Skokka, there are clear signs to confirm whether it's a scam.
Skokka never requests payments outside its official platform. Skokka also never offers positive reviews, upgrades, or "VIP" services through unofficial channels.
When a real Skokka operator contacts you via WhatsApp, they will always share your user code. You can find this code only in your dashboard, in the private area of your account. If the person contacting you doesn't provide this code, they are not a genuine Skokka representative.
What to Do If You Receive a Suspicious Message
If you suspect someone is impersonating a Skokka representative, don't reply to the message, don't make any payments, and don't share personal data. Follow these steps instead:
- Collect evidence of the contact attempt, including the scammer's phone number, screenshots of the conversation, and any other relevant details like links, images, or names.
- Report the incident right away through Skokka's official support contact form.
- Block the scammer's number on WhatsApp to prevent further contact attempts.
Your report gives our team the information it needs to identify scammers and protect all users on the platform.
Common problems:
❯ You're not sure if a message is really from Skokka → Ask the person to confirm your user code, visible only in your dashboard; if they can't, it's a scam.
❯ You already made a payment to a suspicious contact → Report the incident immediately through the official support contact form and gather all evidence you can.
❯ You're unsure how to report a scam attempt → Use Skokka's official support contact form and include screenshots, phone numbers, and any other useful details.