At Skokka, we care about the experience and safety of all our users. Unfortunately, as with any online platform, unwanted situations can occur, such as attempts at extortion or scams by some malicious advertisers.
Therefore, we have prepared this guide to help you identify these situations and know exactly how to act if you come across any of them. Remember: the sooner you report, the sooner we can take action.
How can I report an attempt at extortion or scam on Skokka?
If you encounter an attempt at extortion or scam, notify Skokka immediately through our support channels. Your report is essential for us to take the necessary measures against the advertiser in question as quickly as possible.
What does Skokka do with reports of extortion or scams?
Skokka is continuously working to identify advertisers who engage in extortion or scams. Upon receiving a report, we take appropriate actions, which may include removing the advertisement and blocking the advertiser. Every report is extremely important to keep the platform safe.
Does Skokka interfere with contacts between advertisers and users?
No. Skokka is a platform exclusively dedicated to publishing advertisements. We are not an agency and do not interfere with any contact made between advertisers and users.
Does Skokka receive payments from users to hire advertisers' services?
No. Skokka does not receive any kind of payment from users for hiring advertisers' services. If someone requests payments on behalf of Skokka, it is an attempted scam; report it immediately.
What should I do if I receive an improper charge on behalf of Skokka?
This constitutes an attempted scam. Skokka never requests payments from users to mediate contacts with advertisers. Report the incident immediately through our support channels so we can take action.
Does my report really make a difference?
Yes, very much! Each report helps us identify and remove malicious advertisers from the platform. Your safety is our priority, and your collaboration is essential to keep Skokka a safer environment for everyone.
I have doubts about a suspicious situation. Can I contact Skokka?
Yes! We are always available to clarify any doubts and offer the best experience on our site. Contact our support team and describe the situation; we will respond as soon as possible.