This article provides clear and comprehensive information on how users can contact you after your ad is published and which communication channels you can make available.
How do users contact me after posting an ad?
Users contact you directly through the contact information you have entered in your ad.
On your ad page, the contact buttons are visible.
Each button redirects the user to the channel you have chosen to make available.
It is important to know that:
The platform only displays the channels you have activated.
The user can freely choose which channel to use.
Communication takes place directly between you and the user.
Which contact channels can I include in my ad?
You can include and make visible the following contact channels:
Phone number
WhatsApp
Telegram
Email
It is important to ensure that all the contact information provided is correct and always up to date.
How does contact via phone number work?
If you enter your phone number:
The user will see the number.
They can contact you directly via call or SMS.
Communication will take place outside the platform.
Check that the number is correct and reachable.
How does contact via WhatsApp work?
If you enter your WhatsApp number:
The WhatsApp button will be visible in your ad
Clicking the button will redirect the user directly to a chat with you
Communication will take place outside the platform
Make sure the number is active and available to receive messages.
How does contact via Telegram work?
If you enter your Telegram number:
The Telegram button will be visible in your ad
The user will be redirected to your profile in the app
The conversation will take place directly on Telegram
How does contact via email work?
If you enter an email address:
The user can click to send you a message
Communication will take place via their own email provider
We recommend regularly checking your inbox so you don't miss any requests.
Does the platform mediate communications between me and the user?
No.
All conversations and any negotiations take place directly between you and the user, through the contact channels you have chosen to include in your ad.
The platform does not intervene, monitor, or participate in communications conducted outside the site.
If you have doubts or need assistance, do not hesitate to contact us. We are always at your disposal to help you!